STORAGE TERMS AND CONDITIONS 

  1. Storage must be used for legal purposes only
  2. Only the hirer (or his/her notified substitute) must have access to the unit, and should be present when the unit is open.
  3. The Company does not provide insurance for your goods. Damage, theft, or any other loss is the Customers responsibility. 
  4. The Company is not responsible for the hirer’s vehicle or their occupants.
  5. All vehicles must abide by any site speed limits (be aware Fork Lift Trucks operate on site).
  6. Hirers must allow access to WSS at any given time, to inspect and/or search storage units if it is believed any unauthorized or illegal activity has taken/is taking place.
  7. Initial rental charges are payable four weeks in advance, followed by payment every calendar month (in advance). You should ensure you keep your account in credit, as we reserve the right to dispose of any goods we see fit within SEVEN days of a default notice issued by the Company (in accordance with our payment terms) not being settled (see condition 21).
  8. It is the hirer’s responsibility to check when payments are due, and to make said payments to ensure the account remains in credit.
  9. If goods stored are disposed of by sale to a third party, all costs will be deducted from the account arrears.
  10. It is the hirer’s responsibility to inform the Company by written notification, when they intend to vacate the storage unit.
  11. Seven days notice is required.
  12. You will be charged to the required date, or until the unit is in a clean and tidy condition, and in a state to re-let.
  13. Access is at the discretion of the Company and operating hours may change without notice.
  14. If paying by credit/debit card you authorize the Company to make requests for future payments due, without further notice.
  15. Any payments made by credit card are subject to a surcharge of 1.5% (2.5% for company credit cards)
  16. Containers or units inside or outside are not guaranteed to remain wind and water tight, and it is the hirer’s responsibility to ensure the unit remains clean and dry throughout the hire period. Damage to the container must be reported to the Company immediately.
  17. You are responsible for ensuring the storage unit is locked so as to be secure from unauthorized entry at all times when you are not using it. We will not be responsible for locking any unlocked unit. We do not accept responsibility or liability for any person including our employee or agent holding your key and having access to your unit.
  18. You permit us to access your storage unit and if necessary we may break the lock to gain access. This includes if we reasonably believe the unit contains items listed in condition 24 as restricted.
  19. Should you default on your storage payment, we reserve the right to restrict access until such times as your account is in credit.
  20. PAYMENT TERMS ARE DUE WHEN AN INVOICE IS ISSUED TO YOU. ACCESS TO THE STORAGE UNIT WILL BE RESTRICTED WITH IMMEDIATE EFFECT (AND WITHOUT PRIOR NOTIFICATION) 
  21. Before we sell your goods, we will give you notice in writing of the full amount of your debt, and that in default of payment within 7 days of the date of the notice, we will sell your goods, We do not agree to give you any further notice of the intended sale.
  22. Additional costs incurred by us as a result of attempting to recover our arrears either by means of our nominated debt collection agency, or via legal methods will be added to the balance owing.
  23. If the goods cannot be reasonably and economically sold (for any reason whatsoever) or they remain unsold despite our efforts, you authorize us to treat them as abandoned by you, and to destroy or otherwise dispose of them at your cost.
  24. Restricted items include, foods or perishable goods, plants, birds, fish, animals, or any other creatures, combustible or flammable materials, firearms, weapons, ammunition, or explosives or components thereof, any item which emits fumes, smell or odour, compressed gases, chemicals, or other toxic waste (including asbestos).
  25. You must not make any alteration to the external surfaces of the storage unit without our express permission.
  26. You must not leave anything likely to cause an obstruction or undue hindrance to/in any passageway, stairway, or service area, and you must exercise courtesy to others and reasonable care for your own safety and that of others.
  27. STORAGE OF GOODS IN THE UNIT/CONTAINER/PALLET IS AT YOUR SOLE RISK.
  28. You must ensure that goods presented for storage are securely and properly packed and in such condition so as not to cause damage or injury to the Store or to any other property, whether by spreading damp, infestation, leakage, or the escape of fumes or substances, in addition the goods will not be perishable or include any animal or other living creature.
  29. You must not do anything at the store, or in the unit, which may be a nuisance to us or other users of the facility. 
  30. We reserve the right to evict your goods without prior notice after 2 months non payment. 
  31. Blocking sensors and mis-use of alarms and our automated system can result in an instant eviction, blocking access and a £50 call out fee
  32. If you have been previously issued with an eviction notice within your contract , you must agree to go on to our autopay system. If you do not agree to go on to our autopay system, we have the right to evict you from your unit. If you wish to move, your account must be up to date before access will be granted.